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The True Cost of an Unknown in the Process
Hand a team a mission with no planning and everything except the desired end-state becomes an unknown. Under those conditions, Hofstadter’s Law rules: “It always takes longer than you expect, even when you take into account Hofstadter’s Law.” Every unclear step, hidden risk, surprise need, and mismatched expectation lands squarely in the gap you left, which causes performance to suffer. Leaders who issue jobs like this live in perpetual disappointment because every single job

Mac Davis
2 min read
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