Processes don't fail because people ignore them. They fail because people follow them for a while, and then a little less, and then only when it's convenient. This is process decay, and it isn't a discipline problem. It's a predictable, mechanical outcome of how habits and procedures interact. And it's 100% preventable. The stabilizing force that only stabilizes some of the process Habits are what make a process survivable in the real world. Once a step becomes automatic, a p