When I walk into an underperforming plant, I expect the usual: bitterness, low trust, people going through the motions. I'm rarely disappointed. In that environment, I expect to hear management describe their own floor as lazy, pointing at guys barely out of their teens who "don't want to work." Picture a lazy kid on the shop floor at 1pm: leaning on a broom, phone in hand, doing just enough to not get noticed. Now picture him at 1am: video game controller in hand, hunched